Privacy Policy

Overview

This Privacy Policy explains how CLUB DEXA collects, uses, discloses, and protects information when you visit our website, join our waitlist, communicate with us, book or receive services, or otherwise interact with CLUB DEXA.

CLUB DEXA provides body composition scan services for fitness and wellness tracking. Our services are not intended to replace medical advice, diagnosis, or treatment. Separate consent forms, appointment terms, or health information notices may apply when you book or receive a scan.

Information We Collect

We may collect the following categories of information:

• Contact and waitlist information: name, email address, phone number, email verification status, and communication preferences.
• Fitness goal information: goals you choose or provide, such as fat loss, muscle gain, body recomposition, bodybuilding or contest prep, strength training, or general fitness tracking.
• Appointment and service information: booking details, appointment history, preparation notes, service preferences, and related communications.
• Scan-related information: body composition results, scan reports, trend data, and related information created or provided as part of the scan experience.
• Payment information: payment status and transaction details. If payments are processed by a third-party payment provider, we generally receive limited payment details rather than full card numbers.
• Website and analytics information: device type, browser, pages viewed, referring pages, approximate location inferred from internet protocol address, interactions with forms or buttons, and similar usage data.

Health-Related and Sensitive Information

Body composition data, scan results, fitness goals, and related notes may be considered health-related or sensitive personal information under certain laws. We use this information to provide requested services, help you understand fitness and wellness trends, maintain records, support safety and quality, and comply with applicable obligations.

We do not sell scan results or health-related personal information. We also do not use sensitive personal information for purposes that are incompatible with providing or improving CLUB DEXA services unless we first obtain consent or the law permits it.

How We Use Information

We may use personal information to:

• Operate the website, waitlist, booking flow, and scan services.
• Send confirmations, launch updates, appointment reminders, and service messages.
• Respond to questions, requests, and customer support needs.
• Personalize or improve the scan experience and progress tracking support.
• Measure website performance, form activity, and marketing effectiveness.
• Protect the security, integrity, and availability of our systems.
• Comply with legal, regulatory, accounting, insurance, and safety obligations.

How We Share Information

We may share personal information with service providers and partners who help us run CLUB DEXA, such as website hosting, database, email delivery, analytics, booking, payment, customer support, security, and professional service providers. These parties are expected to use information only as needed to provide services to us or as otherwise allowed by law.

We may also disclose information:

• When you ask us to share it or give us permission.
• To comply with law, legal process, audits, or regulatory obligations.
• To protect rights, safety, property, security, or prevent fraud or misuse.
• In connection with a business transaction, such as a merger, financing, or sale of assets.

We do not sell personal information for money. We do not knowingly sell or share personal information of children under 16. If our advertising or analytics practices are later considered a sale or sharing under applicable privacy law, we will provide the required notice and opt-out method.

Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to keep the site working, understand traffic and performance, improve content, and measure waitlist or launch campaign activity.

You can usually control cookies through your browser settings. Some browser settings may affect how the site works. If required by applicable law, we will honor supported opt-out preference signals, such as Global Privacy Control, for browsers or devices that send them.

Retention

We keep personal information for as long as reasonably needed for the purposes described in this policy, including providing services, maintaining records, resolving disputes, honoring choices, protecting security, and meeting legal or accounting obligations. Retention periods may vary depending on the type of information and the context in which it was collected.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. We may still send non-marketing messages, such as appointment, transaction, security, or service-related communications.

Depending on where you live and which laws apply, you may have rights to request access to personal information, deletion, correction, a copy of your information, restriction or limitation of certain processing, or to opt out of certain disclosures or targeted advertising. We will not discriminate against you for exercising privacy rights.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

California Privacy Notice

This section applies to California residents to the extent California privacy laws apply to CLUB DEXA. California residents may have the right to know, access, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and be free from discrimination for exercising those rights.

We use these categories for the business and commercial purposes described in this policy. We do not use sensitive personal information to infer characteristics beyond what is reasonably necessary to provide requested services, communicate with you, or maintain quality and security.

Children

CLUB DEXA is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us so we can review and delete it where appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date and post the revised policy on our website. If changes are material, we may provide additional notice as required by law.